Leading Through Crisis

Service Description

During a crisis, leaders are often focused on the emotional turmoil of their direct reports and others in the organization, but it’s equally important for leaders to take care of themselves. Gene Klann, author of the book Crisis Leadership says, “a crisis can exert a high impact on human needs, emotions, and behaviors,” says Klann. “We may not be conscious of this, but our behaviors send messages to others about our own underlying needs and emotions.” Whatever leadership role you play, you need to be aware of your own emotional turmoil, its effect on your behavior, and its influence on your leadership abilities.